Terms and Conditions

Effective Date: 25 July, 2025

Last Updated: 25 July, 2025

By accessing and using this website and our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Terms

1.1 Acceptance of Terms

By accessing our website, scheduling appointments, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

1.2 Eligibility

You must be at least 18 years old to use our services independently. Services for minors require parent or legal guardian consent and participation as appropriate.

1.3 Service Description

We provide therapeutic services including but not limited to counseling, therapy sessions, and related mental health support services. All services are provided by licensed professionals in accordance with applicable state regulations and professional standards.

2. Website Use and Conduct

2.1 Permitted Use

Our website is intended for informational purposes and to facilitate communication between clients and our practice. You agree to use the website only for lawful purposes and in accordance with these terms.

2.2 Prohibited Activities

You may not:

Additionally, phone numbers collected for SMS purposes are not shared with any third party or affiliate company for marketing purposes without your explicit consent.

• Use the website for any unlawful purpose or activity
• Attempt to gain unauthorized access to our systems
• Transmit harmful, threatening, or offensive content
• Violate any applicable laws or regulations

2.3 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of our practice or licensed to us. Unauthorized use is prohibited

3. SMS Messaging Service Terms

3.1 Consent to Receive SMS Messages

By providing your phone number and opting in, you expressly consent to receive SMS text messages from us, including:

• Appointment reminders and confirmations
• Practice updates and announcements
• Treatment-related communications
• Emergency notifications when appropriate

3.3 Message and Data Rates

Standard message and data rates may apply according to your mobile carrier's pricing plan. We are not responsible for carrier charges.

3.4 Opt-Out Instructions

You may opt out of SMS messages at any time by:

• Replying "STOP" to any SMS message
• Contacting us directly at [Your Phone Number]
• Emailing us at [Your Email Address]
• Updating preferences through our patient portal

3.5 Help and Support

For assistance with SMS messages, reply "HELP" to any message or contact us at:

• Phone: 1 (800) 440-2445
• Email:hello@bluehiveaba.com
• Website: bluehiveaba.com/contact-us

4. Privacy and Confidentiality

4.1 Protected Health Information

All communications and records are protected under HIPAA and applicable state privacy laws. Your health information will be handled in strict accordance with our Privacy Policy.

4.2 SMS Privacy

Information collected through SMS opt-in will not be shared with third parties except as required by law or for treatment purposes with your consent.

4.3 Data Security

We implement appropriate security measures to protect your personal and health information during transmission and storage.

5. Appointment and Service Terms

5.1 Scheduling and Cancellation

Appointments may be scheduled through our website, phone, or patient portal. Cancellation policies will be provided separately and may vary by service type.

5.2 Payment Terms

Payment terms, insurance information, and fee schedules are available separately and incorporated by reference into these terms.

5.3 Treatment Limitations

Our services are not intended for emergency situations. In case of mental health emergencies, contact 911, go to your nearest emergency room, or call the National Suicide Prevention Lifeline at 988.

6. Liability and Disclaimers

6.1 SMS Service Limitations

We are not liable for:

• Delays or failures in SMS delivery due to carrier issues
• Technical problems with your mobile device
• Charges imposed by your mobile carrier

6.2 Service Limitations

While we strive to provide high-quality therapeutic services, we cannot guarantee specific treatment outcomes. Treatment effectiveness varies by individual.

6.3 Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of external sites.

7. Modifications and Termination

7.1 Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with a new effective date.

7.2 Service Termination

We may suspend or terminate services in accordance with our professional obligations and applicable regulations

8. Contact Information

For questions about these Terms and Conditions, please contact us:

Blue hive ABA llc

Address: 400 West Capitol Avenue Downtown, Suite 1700, Little Rock, Arkansas 72201, United States
Phone: 1 (800) 440-2445
Email: hello@bluehiveaba.com Website:www.bluehiveaba.com

9. Governing Law

These terms are governed by the laws of Your State without regard to conflict of law principles.

10. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.